GENERAL TERMS AND CONDITIONS
1. Scope
The general terms and conditions (hereinafter referred to as “GTC”) apply to all orders placed and contracts concluded (hereinafter referred to as “order”) via the Fitment X Company online shop.
Fitment X Company reserves the right to change the T&Cs. The version of the General Terms and Conditions valid at the time of the order is decisive and cannot be changed unilaterally for this order.
2nd offer
The offer is aimed at natural customers with residence resp. legal clients based in Switzerland. Deliveries are only made to addresses in Switzerland.
The offer is valid as long as it is visible in the online shop and/or stocks last. Price and assortment changes are possible at any time. The images shown in the online shop and all information about the products are for illustration purposes and are non-binding.
3rd prize
The prices are in Swiss francs, including value added tax (VAT). The price in the online shop at the time of the order is decisive.
4. Order
The presentation of the products in the online shop is not a legally binding application, but a non-binding online catalog or a non-binding invitation to the customer to order the product in the online shop.
An order is considered an offer to Fitment X Company to conclude a contract.
A minimum order value applies per order. The minimum order values communicated in the online shop and the delivery costs guideline apply.
After submitting the order, the customer automatically receives an acknowledgment of receipt that documents that the order has been received by Fitment X Company.
Fitment X Company is free to refuse orders in whole or in part without giving reasons. In this case, the customer will be informed and any payments already made will be refunded. Further claims are excluded; in particular, the products that cannot be delivered will not be forwarded. Products that are temporarily unavailable cannot be reserved.
5. Payment Options
Payments must be made in Swiss francs.
Credit and debit cards are accepted methods of payment. The available means of payment are displayed in the online shop.
The debit takes place immediately.
A purchase on account is not possible.
6. Conclusion of contract
A contract is formed when the customer places an order. As soon as the order confirmation or the order confirmation has been sent by e-mail, the contract is valid.
7. Delivery
The customer's delivery address must be in Switzerland.
Deliveries are not made on weekends and official national or cantonal holidays.
If the customer is not on site at the time of delivery and has not given any specific delivery instructions, the delivery man will leave a collection note in the mailbox. The customer must then pick up the delivery from the appropriate post office.
Any order that is not picked up within the specified deadlines cannot be kept or refunded. Customers are solely responsible for orders that are picked up late and any warranty rights are excluded.
Customers are asked to confirm their pick-up with their signature. Any liability for damage incurred by the customer from loss, theft, misuse etc. in connection with the collection process or the collection ticket is expressly excluded.
The customer assumes responsibility for the products delivered, even if they were not received directly by them.
8. Shipping Costs
Delivery costs depend on the quantity of products ordered. The delivery costs communicated in the online shop apply. The delivery costs are listed as an additional item in the shopping cart and on the invoice.
9. Warranty
Fitment X Company may, at its option, provide full or partial replacement with an equivalent product.
10. Returns
The buyer bears the costs for returns. Returns must be agreed in advance with Fitment X Company (fitment.company2017@gmail.com). Products made to order are non-returnable.
11. Notification of Defects
If products are delivered with obvious damage to the packaging or the contents, the customer must, without prejudice to their warranty rights, immediately complain to the delivery man and refuse acceptance. The customer is obliged to have a damage confirmation report issued by the delivery man. All transport damage must also be reported immediately to Fitment X Company.
It is also the customer's responsibility to check the ordered products immediately upon receipt. Any defects or discrepancies with the order must be notified to Fitment X Company Customer Service on the day of delivery by email fitment.company2017@gmail.com. Fitment X Company reserves the right to request proof of the defect.
13. Limitation of Liability
Claims for damages due to impossibility of performance, breach of contract, culpa in contrahendo and tort are excluded both against us and against our vicarious agents, unless intentional or grossly negligent action is involved. Any liability for consequential damage resulting from the use of the products is rejected.
14. Applicable Courtand place of jurisdiction
Wallisellen is the exclusive place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship. The legal relationship is subject to Swiss law.
15. Contact / Customer Service
Any questions, please contact Fitment X Company customer service via email fitment.company2017@gmail.com.
16. Privacy
The data protection declaration is an integral part of these terms and conditions. By accepting these terms and conditions, you also agree to the data protection declaration.